Problem
pop-up error is received:
Unable
to download file. Could not open request.
You receive this pop-up when launching CAD. To get
rid of this error Press OK and the error goes away, & CAD will load.
However the this
indicates that automatic updates which CAD clients check when it is loaded is not functioning.
Solution
There are two ways of
fixing this issue
- One way is to disable proxy on agent machine . check under Internet options
- Second way is to disable automatic updates on CAD server .
Log on as local
administrator on CAD server . Run the postinstall.exe (C:\Program
Files\Cisco\Desktop\bin)
Go to the Services configuration and there you will find “would
you like CAD automatic updates enabled ?”
click on “NO”
Restart your machine , to launching CAD and enjoy
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