Problem Statement
Supervisors cannot login the Supervisor desktop (CTIOS)
Components Involved In Troubleshooting
- Windows XP
Symptoms
It doesn’t display any error message the application just gets hang.
Probable Cause
- Configuration conflict
- Windows XP
Solution
It was observed that Supervisor doesn’t face the same problem in login when he logs in the system with the Administrator’s account. So the problem lies within the Window XP rather than any IPCC component.
So the Supervisor was granted full permission over the folder My computer\C\program files\ Cisco systems.
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