Which one to select? IPIVR or CVP

on

Which one to select? IPIVR or CVP
  • Choose CVP if there are any legacy PBX's
  • Choose CVP if queuing at the edge would be beneficial (multiple sites)
  • Choose CVP if external VXML is needed
  • Choose CVP for large call capacity
  
--------
CVP 7.0
CRS / IPIVR
Number of Ports Per Server
500 - H323 & 850 - SIP
300 (All protocols)
Call Control Protocol
SIP/H323
SIP/H323/MGCP
ASR/TTS
MRCP Interface @ Voice GW
MRCP Interface on CRS Server
Call Control
SIP/H323 under direction of ICM
JTAPI under direction of CUCM
Scripting Tool
CVP Studio (Eclipse Based)
CRS Editor
Integration Options
Java J2EE (Tomcat Websphere)
Custom Java Objects (ODBC Database)
Deployment Models
Centralized and Distributed
Centralized Only
Media Termination
Voice gateway
CRS Server
Codec Support
Any mix on gateway
Either G.711 or G.729 set at installation


Courtesy of Amir Raza

Comments

Cisco said…
Generally speaking we view CVP as the Enterprise-class solution with more scale and functionality. We'd recommend CVP for nearly all UCCE deployments.

Tod Famous
cisco
May 28, 2011 at 11:48 PM
ITJ said…
Tod Famous

Thanks for your comments, yes I agree with you , CVP is far more power than IP IVR and in all of my projects I deployed CVP with UCCE .
May 30, 2011 at 12:12 PM
Post a Comment